Title: Hardware and Networking
Pathway: Digital
Available Study Options:
Apprenticeship, Full Time
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Level 2 - Intermediate Apprenticeship in IT Professional (Hardware/Software)
Level 3 - Advanced Apprenticeship in Infrastructure Technician
Level 3 - Advanced Apprenticeship in IT & Telecoms Professional (Hardware/Software)
Level 4 - Higher Apprenticeship in Network Engineer
The primary role of an Infrastructure Technician is to provide IT support to internal and external customers. Infrastructure technicians help them to do their jobs, by using tools to solve problems and troubleshoot unusual issues.
In this role, you will set people up on IT systems and provide support when they need it, rectifying issues to maintain productivity. It may mean dealing with customers and colleagues in today's work environment, where everything needs to be synced with a computer network and working correctly, from a smartphone to a department's Cloud-hosted files. You will need to interact professionally at all times and be able to explain how to fix technical problems in a clear manner.
This Apprenticeship will give you an excellent grounding in IT, arming you with the knowledge of how to fix issues with a number of IT systems, hardware and software.
You will develop an understanding of a range of cabling and connectivity as well as the various types of antennas and wireless system used within a system.
You will also get to grips with the similarities, differences and benefits of the current operating systems that are available to businesses, learn how to implement disaster recovery plans and become familiar with coding and logic.
Technical knowledge and understanding are assessed on this programme through a combination of Ofqual-regulated modules, and specified vendor and professional qualifications. These must be passed before the end point assessment (EPA) can take place.
The EPA is completed in the last few months of the Apprenticeship. It is based on:
Apprenticeships are a key entry point to the significant career opportunities within the Digital industry. The Register of IT Technicians, managed by BCS, provides independent recognition that completing an Apprenticeship is the beginning of a career in IT.
Once completing this Apprenticeship, learners will be eligible to apply for a place on the independent Register of IT Technicians, showing their competence in applying technical skills in a business environment whilst signing up to a professional code of conduct and behaviours. This confirms Skill Framework for the Information Age (SFIA) professional competence. A place on the Register acknowledges that those achieving these standards have joined the professional community, and opens the door to the continued support, career development and guidance that professional bodies provide.
Professional body involvement and recognition in the development of the standards and the approach to assessment is a further independent check on quality assurance both for the individual and the Apprenticeship itself.
Contribution Rules
Incentives
You can apply for this programme via the Apply Now button, at the top.
If this course area is available as an apprenticeship, this will show under 'Study Option' on the right-hand side, just below the Apply Now button. You can view all of our apprenticeship vacanices and subjects by clicking the 'Apprenticeships' in the top menu.
It is important that you come along and speak to one of our staff about your choice/s.
Once we receive your application, you will be invited in to speak to a tutor or a member of the Apprenticeship team to discuss your application.
This will provide you with the opportunity to ask any questions you may have about the course/Apprenticeship and to see our facilities.